Frequently Asked Questions

Your order includes a complete home testing kit, free UK delivery, a prepaid return envelope to return your sample to our UK-based laboratory for professional analysis, and a comprehensive, easy-to-understand digital results report.

Results are typically delivered within a few days of the laboratory receiving your sample, depending on the test type.

Our Hair Test is a comprehensive, non-invasive option that analyses over 1,000 items including food, drink, nutrients, and environmental factors — ideal if you want broad coverage. Our Allergy Test uses a finger-prick sample to measure IgG antibody reactions to 270+ specific food and drink antigens — ideal if you want precise, quantitative results focused on food sensitivities.

Your order includes a finger-prick blood collection kit with lancets and a collection card, free UK delivery, a prepaid return envelope, laboratory analysis of 270+ food and drink antigens, a detailed quantitative results report with nutrition guide, and a complimentary 60-minute video consultation with a nutritional therapist once your results are ready.

Orders before 3pm Monday-Friday will be dispatched same day.

Once your results are ready, we'll invite you to book a 60-minute one-to-one video call with a qualified nutritional therapist. They'll walk you through your report, explain what your IgG antibody results mean, and give you practical guidance on elimination, replacement foods, and next steps. You'll also receive a written summary and supporting documents by email after the call.

Using the included lancet, you collect a few drops of blood from your fingertip onto the blood collection card. The process takes just a few minutes and is straightforward with the included instructions.

Dried blood spot sampling is a well-established method used in clinical and research settings. It's stable at room temperature, so there's no need for refrigeration or special handling — you simply post your sample in the prepaid envelope. The dried blood preserves IgG antibodies for accurate analysis, and studies show it provides comparable results to traditional liquid blood draws for food sensitivity testing.

The test measures IgG antibody reactions to 270+ food and drink antigens across categories including milk and eggs, meat, fish and seafood, cereals and seeds, fruits and vegetables, spices, drinks, nuts, legumes, and novel foods. It also includes total immune load measurement.

You will receive a quantitative results report showing your IgG antibody levels for each of the 270+ antigens tested, presented on an easy-to-interpret scale of reactivity.

This test is suitable for adults and children. If you are taking immunosuppressive medication, please consult your doctor before testing.

Results are typically available within 3 working days of the laboratory receiving your blood sample.

Your order includes a complete home testing kit, free UK delivery, a prepaid return envelope to return your sample to our UK-based laboratory for professional analysis, and a comprehensive, easy-to-understand digital results report.

Orders before 3pm Monday-Friday will be dispatched same day.

A small number of hair strands are collected at home and sent to the laboratory for analysis. The process is painless and non-invasive, with no blood or needles involved.

The test analyses potential intolerances and sensitivities across foods, drinks, additives, vitamins, minerals, metals, environmental items, and digestive health indicators.

You will receive a detailed digital report outlining your results, including explanations and personalised elimination guidance to help you make informed dietary and lifestyle choices.

This test is suitable for humans aged 6 and over.

Results are typically emailed within a few days of the laboratory receiving your hair sample, but can take up to 10 days.